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ERP for Hospitality Industry

Hospitality is a highly competitive industry. ERP software systems gives your business the ability to outcompete your competitors and streamline all of your business processes into one place. 

In hospitality, the ultimate goal is to bring patrons into your establishment. To achieve this, you need to balance a number of processes simultaneously including: staff, stock, finances and multiple venues or properties. Your business may run a number of hotels, bars, RSL clubs, pubs or restaurants that require streamlined and coordinated back-end systems to allow you to divide responsibilities between staff, enhance customer service, improve in-house operations and manage your financial and business decisions with detailed reporting.

 

MYOB Acumatica is a cloud-based ERP system that is a perfect solution for medium to large businesses. It is designed to increase the efficiency of your business processes and operations.  MYOB Acumatica is fully customisable and able to grow with your business. MYOB Acumatica has a number of hospitality specific features that can benefit your business.
 

Finance Features Streamline Business Managment

Image by Crew
  • Flexible General Ledger (GL): Track multiple locations, countries, and currencies with ease.

  • Real-Time Dashboards: Monitor key KPIs across your business instantly.

  • Customisable Reports: Access tailored dashboards for POS, balance sheets, and cash flow.

  • Simplified Tax & Compliance: Remove the guesswork from BAS, GST, and banking.

  • Multi-Entity Management: Manage multiple ABNs and businesses under a single group company.

  • Streamlined Accounting: Simplify accounting, tax management, and banking processes so you can focus on growth.

Centralised Management System

  • Task & Process Management: Manage room service, HR, inventory, and more from one platform.

  • All-in-One Management: Track suppliers, employees, customers, bills, and invoices without losing oversight.

  • Boost Productivity: Real-time room availability, check-ins, and operational updates keep your team efficient.

  • Seamless Integrations: Connect with existing systems, including online booking platforms.

  • Insightful Analytics: Monitor occupancy rates, room status, and forecast trends with confidence.

Image by Alfred Quartey
Image by Jessie McCall

Increased Efficiency

Operate multiple processes from a single platform to make daily tasks easier and more efficient:

  • Centralised Reservations: Merge records and manage bookings all in one place.

  • Performance Insights: Track business performance across multiple locations and simplify reporting.

  • Front Desk Efficiency: Ensure reception staff have instant access to everything they need to serve guests effectively.

Improve Customer Service

Exceptional customer service is the lifeblood of the hospitality industry. With the right tools, you can:

  • Proactively Manage Guest Needs: Track and address customer feedback to continuously improve experiences.

  • Personalise Service: Record guest preferences and gain insights to make every stay memorable.

  • Increase Revenue: Offer targeted deals and promotions based on guest behaviour and history.

Image by Mitchell Hollander
Image by Daniel Bradley

Powerful Modules

MYOB Acumatica simplifies the daily challenges hospitality managers face, including:

  • Purchases, Payroll, and HR

  • Inventory and Distribution

  • Customer Relationship Management (CRM)

  • Finance and Reporting

 

The possibilities are endless- contact us today to find out how we can help your business thrive!

*The Digital Disconnection Challenge | MYOB Report June 2022.

The MYOB Disconnection research was conducted by SoWhat Market Research from 24th March and 17th April 2022. A nationally representative sample of 2,056 sole traders, small and medium sized businesses across Australia and New Zealand took part in the survey (1,531 in Australia; 525 in New Zealand). View report.

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